What personal information do we collect?
“Personal Information” is information that identifies you as individuals, and includes:
•Postal address (including billing and shipment address)
•Phone number (including mobile number and home number)
•Credit card number and debit card number
• Country of residence
•Information about your browser and device
•Information collected through cookies, additional pixel data and other technologies
•App usage data
How do we collect personal information?
We and our service providers may collect personal information in various ways, including the following:
•Through your browser or device: Some information is collected by most browsers or through your device automatically. We use this information for statistical purposes and to ensure the proper functioning of the Sites
•Through you: Information such as date of birth, gender, and zip code, as well as other information, such as your preferred means of communication, may be collected when you voluntarily provide such information.
•By location: We may collect information about the geographic location of your device.
In some cases, we may use third-party payment services to make purchases.
In such cases, your personal information may be collected by that third party, not by us, and then the collected information is subject to the privacy protection policy adopted by that third party, not to the privacy protection policy adopted by us. Thus, we cannot control or assume responsibility for the use or disclosure of your personal information by such third party.
How do we use personal information?
How do we use personal information?
We may use personal information:
•To respond to your inquiries and fulfill your requests, such as sending you newsletters or answering your questions and responding to your comments.
•To send you administrative information, such as information linked to the Sites and amendments to our Terms, Conditions and Policies.
Since this information may be important to your use of the Sites, you cannot stop receiving such messages.
•To complete your purchases, such as processing your payments, delivering orders to you, communicating with you regarding your purchase and providing you with appropriate customer service.
•To send you updates and announcements related to our products, advertising campaigns and programs, and to send you invitations to participate in special programs.
•To allow you to communicate with other users and receive calls from them via the Sites, as provided by the applicable Site
To allow you to participate in message boards, chats, profile pages, web server logs (blogs) and other services on which you may post information and materials (including pages on social media).
•For business purposes such as analyzing and managing our business, conducting market studies, auditing, developing new products, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the experience and content of the Sites based on your previous activities on the Sites, measuring customer satisfaction, and providing customer service (including troubleshooting in relation to customer issues).
•We use the information provided by your browser or device for statistical purposes and to ensure the proper functioning of the Sites
•We may use the location of your device to provide you with services and content tailored to you depending on the location. We may also share with our marketing partners the geographic location of your device as well as information about the ads you have seen and other information we have collected, in order to enable partners to provide content that best suits you and to study the effectiveness of advertising campaigns
As we deem appropriate and necessary:
- Under applicable law, including laws in force outside your country of residence;
- To comply with legal rules;
- To respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence;
- To enforce our terms and conditions;
- to protect our operations or those of any of our affiliates;
- to protect our rights, privacy, safety or private property or those of our affiliates or those of you or third parties;
- To allow us to follow up on our corrective actions and limit the damages we may incur. Security
We adopt reasonable systematic, technical and administrative measures in order to protect the personal information in our possession. Unfortunately, we cannot guarantee that any data transfer on the Internet or data preservation system will be completed in a completely secure manner.
If you have any reason to believe that your activity with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please notify us immediately of the issue by contacting us according to the form in the Contact Us section.
Entry, modification, and options
We offer you many options regarding our use and disclosure of your personal information for marketing purposes.
•If at any time you wish to stop receiving marketing communications from us, the easiest way to do so is by using the “unsubscribe” feature of the marketing messages you receive from us. You may also inform us of this by emailing us, contacting us or writing to us using the contact information provided below in the “Contact Us” section. Please specify in your application that you wish to stop receiving marketing communications from us.
•In addition, we will not disclose your personal information to any third party, including our affiliates, for the direct marketing purposes of that third party, if we receive and process a request sent by you asking us not to share your personal information with third parties for this purpose. If you wish to make such a request, please let us know by using the form in “Contact Us”. Please state clearly that you are asking us not to disclose your personal information to our affiliates or to any third parties for their direct marketing purposes
We will strive to meet your request as quickly as possible. Please note that we may continue to send you important administrative messages, even if you choose not to receive marketing-related communications, and you cannot choose not to receive such administrative messages.
•In order to review, correct, update, cancel, erase or otherwise limit our use of your personal information that you have previously provided to us, please use the form in “Contact Us” and clearly identify your request. Please indicate in your request the information you wish to change, state that you would like your personal information to be removed from our database, or inform us of the limits you wish to impose on the use of your personal information
We will try to respond to your request as quickly as possible. However, despite our efforts, some information may remain within our databases or other records that we cannot remove or change. Furthermore, please be aware that we may need to retain some information for archiving purposes and to complete any transaction you initiated before requesting such change or cancellation (e.g., when you make a purchase or enter into a promotional campaign, you may not be able to change or erase personal information previously provided until the purchase or campaign is completed).
Third Party Websites
This Policy does not address the privacy, information or practices of any other third parties, including any third party operating any website available within the links included in the mar7ba.ca website, and we assume no responsibility in this regard. The inclusion of a link on mar7ba.ca sites does not imply our endorsement or that of our affiliates to the linked site.
Furthermore, we may provide you with access to third-party functionality, allowing you to add content to your social media accounts. Please note that any information you provide through the use of this function is subject to the privacy protection policy of the third party and not to the present privacy protection policy. Thus, we have no control over them, and we are not responsible for any third party’s use of this information that you have provided through the use of this function
Also, we are not responsible for the policies and practices of collecting, using and disclosing data (including data security practices) of other organizations such as Facebook, Apple, Google, Microsoft or any other application developer, application provider, social media platform provider, operating system provider, wireless service provider or hardware manufacturer
Personal information that you disclose to other organizations through or in connection with applications or social media pages.
We will retain your personal information for as long as necessary in order to achieve the purposes stated in this Policy.
Use of the Sites by Minors
We offer programs for children that adults buy. In order to protect the privacy of children, we require parental consent from users who have not yet reached the age of majority specified in their country of residence and wish to make a reservation or request a brochure for one of these programs.
We usually ask that you do not send or disclose to us any sensitive information (e.g., information related to ethnic or racial origin, political opinions, religious or other beliefs, health or medical status, criminal background or trade union membership) or via the Sites or otherwise. In some special exceptional cases that may require it, such as insurance applications, we will clearly determine how to do this safely.